Shipping policy

IYAKI products are made in small batches to reduce unnecessary production and waste, allowing us to make only what is needed.

Some items are ready to ship, while others may be made after your order is placed.

1. Ready-to-Order Items

Some items, including T-shirts, are generally shipped within 1–3 business days.

2. Made-to-Order Items

Certain items, including jackets, denim, coats, and dresses, are produced in small batches and may be made after your order is placed depending on availability.

Production generally takes 3–7 business days and may take up to 15 days depending on order volume and production circumstances.

Once production is complete, orders will be shipped in the order they are ready.

Shipping Time

Delivery times vary depending on the destination country and shipping carrier.

International orders may take approximately 5–14 business days after shipment. Delivery may take longer depending on the destination, customs clearance, local carrier conditions, or other circumstances beyond our control.

Please note that production time is not included in the estimated shipping time.

Delivery may also be delayed due to weather conditions, customs procedures, carrier delays, holidays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and available shipping method.

International Orders & Customs

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any applicable duties, taxes, or customs fees are the responsibility of the customer unless otherwise stated at checkout.

Customs clearance procedures may also affect the delivery time of international orders.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking information.

Please allow approximately 24–48 hours for tracking information to become available after shipment.

Shipping Information

Once an order has been handed over to the shipping carrier, the delivery process is managed by the carrier.

While IYAKI cannot be held directly responsible for delays, lost packages, or other issues that occur during transit, we will do our best to assist you and communicate with the carrier if a problem arises.

Contact

For any questions regarding shipping, please contact us at:

help@iyaki.co